Last updated: 1 November 2026
Our courses are digital and access starts as soon as payment is confirmed. All purchases are final and we do not give refunds, except in the two cases below.
When we refund
- Failed payment: money was deducted from your account but the payment did not complete and the course was not added to your account. Usually the bank reverses such amounts automatically within 5–7 working days; if it does not, contact us and we will refund it.
- Duplicate payment: you were charged more than once for the same course. We refund the extra payment(s).
When we do not refund
- Change of mind, or not using the course after purchase.
- Buying the wrong course: please check the course details before paying. Contact us within 24 hours and we will try to help.
- Courses given free, as a free pick or replacement, or carried over from our earlier Classplus app.
- Accounts suspended for sharing or misuse under our Terms & Conditions.
How to ask
Email saraswatieducation0706@gmail.com or WhatsApp +91 87082 67048 with your registered mobile number, the course name and the Razorpay payment ID (from your payment confirmation). We reply within 2 working days.
How refunds are paid
Approved refunds go back to the original payment method through Razorpay. Banks usually take 5–7 working days to show the money.
Cancellation
Courses are one-time purchases, not subscriptions, so there is nothing to cancel and you will never be charged again automatically.
